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2017-07
Q：What’s your payment term? A：T/T; Western Union; Money Gram or LC.
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2617-06
Q：I want to work with you, but I`m not familiar with your equipment products, how could I do? A：We have professional engineers who could design a complete and perfect solution with clear connection diagram for you, with detail introduction to the equipment products, you would find it easy working with us.
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2017-07
Q：Can I make the products with my own logo? A：Yes, we could provide OEM services to you, make your logo on the products andcartons, we have rich experience in this.
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2017-07
Q：How could I receive the goods? A：For small machine or small quantity order, we suggest to deliver by express,such as DHL, FedEx, EMS. For urgent order, but many goods, we suggest to deliver by air. For large batch order, it is better to deliver by ocean. No matter which way you choose, our partner, one of the best forwarders in Guangzhou would provide you the best services with best price.
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2017-07
Q：Do you provide installation & debugging service? A：Yes,we will send you the installation drawing and documents first, if you still have problems, we will arrange our engineers go to your place for installation guiding.
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2017-07
Q：How do you do the warranty? A：We provide 1 year warranty for the machine. Within the warranty period, we'll be responsible for repair or replacement for any defected or damaged products free of charge.And for whole service lifetime,we'll be responsible for repair and only charge for the fee of components replacing. The damage by human action or force majeure shall not be contained in the warranty scope.
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2017-07
Q：Are you a factory or trading company? A：We have our own 5000 sqm factory since 2005, with 6 advanced production lines. We have over 120 experienced workers, 22 experienced engineers and QC, complete warehouse management system and professional sales team.
